Support

Support

Below are the answers to the most common questions.

How do I access my prescription information?

To access your prescription information, enter your date of birth in the MM/DD/YYYY format on the home page. This verifies your identity and grants you secure access to your prescriptions.

Is my information secure?

Yes. RxInform is a HIPAA-compliant platform that uses industry-standard encryption and security measures to protect your personal health information. Your data is transmitted securely and stored with the highest level of protection.

Why can't I see my prescriptions?

If you're unable to access your prescriptions, please verify that:

• You've entered your correct date of birth
• Your healthcare provider has set up this service for you
• You're using a supported browser (Chrome, Safari, Firefox, or Edge)

If you continue to experience issues, please contact your healthcare provider.

What if I have a question about my prescription?

If you have questions about your prescription, please contact your provider or pharmacy directly.

Can I use RxInform on my mobile device?

Yes! RxInform is fully responsive and works seamlessly on smartphones, tablets, and desktop computers.

Who generated this website for me?

This HIPAA-compliant website was automatically generated by your healthcare provider to offer you useful information and savings on your medications.

How do I update my information?

To update your prescription or personal information, please contact your healthcare provider directly. They manage the information displayed on RxInform.

Medical Emergencies

Privacy & Security

For information about how we protect your data, please review our Privacy Policy.

For terms of service, please see our Terms of Service.